https://helpforum.sky.com/t5/Broadband/Not-getting-guarraned-speeds/m-p/5219676#M553811 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625327">@Sarahco</a>&nbsp;The guaranteed is either 10 or 25Mb/s so what one is not being reached?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee</A></P> Wed, 25 Feb 2026 19:13:26 GMT JimM1 2026-02-25T19:13:26Z https://helpforum.sky.com/t5/Broadband/Not-getting-guarraned-speeds/m-p/5219658#M553808 <P>I have received the pod have it on and working but I am not getting the guaranteed speeds on my plan. So want to go back to original plan</P> Wed, 25 Feb 2026 18:28:07 GMT https://helpforum.sky.com/t5/Broadband/Not-getting-guarraned-speeds/m-p/5219658#M553808 Sarahco 2026-02-25T18:28:07Z https://helpforum.sky.com/t5/Broadband/Not-getting-guarraned-speeds/m-p/5219676#M553811 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4625327">@Sarahco</a>&nbsp;The guaranteed is either 10 or 25Mb/s so what one is not being reached?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank">https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee</A></P> Wed, 25 Feb 2026 19:13:26 GMT https://helpforum.sky.com/t5/Broadband/Not-getting-guarraned-speeds/m-p/5219676#M553811 JimM1 2026-02-25T19:13:26Z