topic Wifi is not working in Broadband

Wifi is not working

LaurenDavies — Tue, 24 Feb 2026 18:39:33 GMT

Tv is not working

laptop won't connect

phone will not connect

Re: Wifi is not working

JimM1 — Tue, 24 Feb 2026 18:46:17 GMT

@LaurenDavies Wifi or the Broadband, they are different altogether in operation. See the link below and say if you see anything from that...

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

Re: Wifi is not working

thebearinrtw — Tue, 24 Feb 2026 19:36:15 GMT

No network connecttion

Re: Wifi is not working

JimM1 — Tue, 24 Feb 2026 19:38:40 GMT

@thebearinrtw What kind of network connection?