https://helpforum.sky.com/t5/Broadband/WiFi-it/m-p/5218427#M553564 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3755512">@Beckham071</a>&nbsp;your post does not make much sense. If you mean your mobile phone will not connect to your Sky hub check you are entering the passcode correctly as it is easy to misread letters like I or O as numbers like 1 or 0 or vice versa.</P> <P>&nbsp;</P> <P>If you are sure the code is correct tell the phone to forget the connection then power it down fully then restart it and add the Sky connection from scratch.</P> Tue, 24 Feb 2026 07:13:23 GMT Chrisee 2026-02-24T07:13:23Z https://helpforum.sky.com/t5/Broadband/WiFi-it/m-p/5218423#M553562 <P>WiFi is not connected to devices mobile phone&nbsp;</P> Tue, 24 Feb 2026 06:34:52 GMT https://helpforum.sky.com/t5/Broadband/WiFi-it/m-p/5218423#M553562 Beckham071 2026-02-24T06:34:52Z https://helpforum.sky.com/t5/Broadband/WiFi-it/m-p/5218427#M553564 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3755512">@Beckham071</a>&nbsp;your post does not make much sense. If you mean your mobile phone will not connect to your Sky hub check you are entering the passcode correctly as it is easy to misread letters like I or O as numbers like 1 or 0 or vice versa.</P> <P>&nbsp;</P> <P>If you are sure the code is correct tell the phone to forget the connection then power it down fully then restart it and add the Sky connection from scratch.</P> Tue, 24 Feb 2026 07:13:23 GMT https://helpforum.sky.com/t5/Broadband/WiFi-it/m-p/5218427#M553564 Chrisee 2026-02-24T07:13:23Z