https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5218283#M553527 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2203853">@lucy+mitchell</a>&nbsp;What sky hub do you have see the link below and say which one is yours! Can you also say if you have now gone to a FF Full Fibre connection as part off that upgrade process?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P> Mon, 23 Feb 2026 20:38:03 GMT JimM1 2026-02-23T20:38:03Z https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5218253#M553518 I had my broadband updated a few months back and we have had nothing but problems with it crashing!! Can I return my Internet to the one I was on before please?? It's supposed to be super fast broadband and we can't even watch Netflix without it crashing!! Mon, 23 Feb 2026 20:11:58 GMT https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5218253#M553518 lucy+mitchell 2026-02-23T20:11:58Z https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5218283#M553527 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2203853">@lucy+mitchell</a>&nbsp;What sky hub do you have see the link below and say which one is yours! Can you also say if you have now gone to a FF Full Fibre connection as part off that upgrade process?</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub</A></P> Mon, 23 Feb 2026 20:38:03 GMT https://helpforum.sky.com/t5/Broadband/Rubbish-broadband/m-p/5218283#M553527 JimM1 2026-02-23T20:38:03Z