topic Re: Internet drops 5 times in Broadband https://helpforum.sky.com/t5/Broadband/Internet-drops-5-times/m-p/5217941#M553449 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4623442">@TimWild51</a>&nbsp;Have you tried the following below?</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P> Mon, 23 Feb 2026 15:02:39 GMT JimM1 2026-02-23T15:02:39Z Internet drops 5 times https://helpforum.sky.com/t5/Broadband/Internet-drops-5-times/m-p/5217930#M553446 Internet keeps dropping out 3 times in quick succession.Required for work connection. Mon, 23 Feb 2026 14:35:11 GMT https://helpforum.sky.com/t5/Broadband/Internet-drops-5-times/m-p/5217930#M553446 TimWild51 2026-02-23T14:35:11Z Re: Internet drops 5 times https://helpforum.sky.com/t5/Broadband/Internet-drops-5-times/m-p/5217941#M553449 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4623442">@TimWild51</a>&nbsp;Have you tried the following below?</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P> Mon, 23 Feb 2026 15:02:39 GMT https://helpforum.sky.com/t5/Broadband/Internet-drops-5-times/m-p/5217941#M553449 JimM1 2026-02-23T15:02:39Z