topic Re: No internet light on hub in Broadband https://helpforum.sky.com/t5/Broadband/No-internet-light-on-hub/m-p/5217707#M553398 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3568758">@Amy21488</a>&nbsp;That will be correct from what you have posted, so try the link below but later after about an hours time from when your no light came on for the Internet one!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any <U><EM><STRONG>broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM></U> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A></P> Mon, 23 Feb 2026 10:14:56 GMT JimM1 2026-02-23T10:14:56Z No internet light on hub https://helpforum.sky.com/t5/Broadband/No-internet-light-on-hub/m-p/5217649#M553387 <P>Power light green</P><P>No internet light at all</P><P>Wifi light green&nbsp;</P><P>Voice button orange</P><P>&nbsp;</P><P>&nbsp;</P><P>Unplugged everything and turned off and keeps happening. Unabale to connected to wifi</P> Mon, 23 Feb 2026 09:32:40 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-on-hub/m-p/5217649#M553387 Amy21488 2026-02-23T09:32:40Z Re: No internet light on hub https://helpforum.sky.com/t5/Broadband/No-internet-light-on-hub/m-p/5217707#M553398 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3568758">@Amy21488</a>&nbsp;That will be correct from what you have posted, so try the link below but later after about an hours time from when your no light came on for the Internet one!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any <U><EM><STRONG>broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM></U> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank" rel="noopener">https://www.sky.com/servicechecker</A></P> Mon, 23 Feb 2026 10:14:56 GMT https://helpforum.sky.com/t5/Broadband/No-internet-light-on-hub/m-p/5217707#M553398 JimM1 2026-02-23T10:14:56Z