topic Wifi keeps dropping off in Broadband

Wifi keeps dropping off

Davidliang10 — Sun, 22 Feb 2026 20:53:07 GMT

Wifi keeps dropping out and takes ages to load or upload anything !

its becoming very frustrating and have been dealing with it for 3 years and only this year I'd thought to upgrade my package deal for faster broadband but it still is slow and feels nothing has changed

Re: Wifi keeps dropping off

JimM1 — Sun, 22 Feb 2026 22:05:02 GMT

@Davidliang10 You went from what package to what other package, unless you did a CF CityFibre connection symmetrical, then Uploading will possibly not have any dramatic effect to what you are doing at all!

The service checker will show you the history for your connection to the hub, start there and have a look! 30 Days are record to look at.

https://www.sky.com/servicechecker

Re: Wifi keeps dropping off

Davidliang10 — Mon, 23 Feb 2026 07:36:35 GMT

I don't know what it's called but I went from the basic package to the next package up sky full fibre package I believe it's called

Re: Wifi keeps dropping off

Swarnsingh — Mon, 23 Feb 2026 08:59:26 GMT

WiFi keeps dropping

Re: Wifi keeps dropping off

JimM1 — Mon, 23 Feb 2026 09:32:07 GMT

@Davidliang10 It's still take a look at it all with the service checker link, same for you @Swarnsingh it's above in the posting!