Slow and keeps disconnecting

Lbe2 — Sun, 22 Feb 2026 19:51:00 GMT

All day internet keeps disconnecting it's driving me mad

Re: Slow and keeps disconnecting

Lauraharp — Sun, 22 Feb 2026 20:20:42 GMT

I'm finding this too. Having to reconnect my devices a lot. Yet the broadband and WiFi check shows no problems. Can't work it out

Re: Slow and keeps disconnecting

Chrisee — Mon, 23 Feb 2026 06:41:34 GMT

@Lbe2 & @Lauraharp the lights on your Sky hub shows what is going on in realtime see https://www.sky.com/help/articles/hub-lights-explained-start

If these show the hub has lost its connection to the exchange the online service checker will not pick that up instantly because of how it works it can take up to an hour by which time your hub may have reconnected. If line drops continue report them to Sky but be aware that partial fibre connections are prone to issues during periods of bad weather so the issue should improvecas and when it stops raining. Full fibre is not affected anything like as much by bad weather.

topic Re: Slow and keeps disconnecting in Broadband

Slow and keeps disconnecting

Re: Slow and keeps disconnecting

Re: Slow and keeps disconnecting