https://helpforum.sky.com/t5/Broadband/Profile-amp-schedule-disappeared-from-app/m-p/5217135#M553285 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4622496">@Clocke</a>&nbsp;As a start log out of the My Sky app close it fully and reboot the Sky hub. Once the hub is back up re-open the app which hopefully will have the schedule. If it doesnt call Sky as they need to check this out.</P> Sun, 22 Feb 2026 11:51:40 GMT Chrisee 2026-02-22T11:51:40Z https://helpforum.sky.com/t5/Broadband/Profile-amp-schedule-disappeared-from-app/m-p/5217075#M553271 <P>I had a profile &amp; a schedule set up for my son's devises and has been working well for us for the last few years. I noticed yesterday that it's disappeared from the app &amp; no option to add it again! Anyone else had this problem &amp; know how to resolve?</P> Sun, 22 Feb 2026 09:34:19 GMT https://helpforum.sky.com/t5/Broadband/Profile-amp-schedule-disappeared-from-app/m-p/5217075#M553271 Clocke 2026-02-22T09:34:19Z https://helpforum.sky.com/t5/Broadband/Profile-amp-schedule-disappeared-from-app/m-p/5217135#M553285 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4622496">@Clocke</a>&nbsp;As a start log out of the My Sky app close it fully and reboot the Sky hub. Once the hub is back up re-open the app which hopefully will have the schedule. If it doesnt call Sky as they need to check this out.</P> Sun, 22 Feb 2026 11:51:40 GMT https://helpforum.sky.com/t5/Broadband/Profile-amp-schedule-disappeared-from-app/m-p/5217135#M553285 Chrisee 2026-02-22T11:51:40Z