Disconecting

TCraig84 — Sun, 22 Feb 2026 01:41:26 GMT

Internet continually disconnecting every few minutes. Done the line test, it comes back as 'good'. It's been like this for a few days now, from 11pm onwards

Re: Disconecting

Daniel0210 — Sun, 22 Feb 2026 03:47:53 GMT

@TCraig84
It may not be a factor tonight as it's a Saturday night into Sunday morning but any broadband issues between midnight and 7am are usually down to essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

This link provides information about the coloured lights you may see on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

topic Disconecting in Broadband

Disconecting

Re: Disconecting