https://helpforum.sky.com/t5/Broadband/Internet/m-p/5215652#M552882 <P>Fibre fitted today and unable to get on the internet. 3 green lights on router&nbsp;</P> Thu, 19 Feb 2026 21:14:17 GMT dd1099 2026-02-19T21:14:17Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5215652#M552882 <P>Fibre fitted today and unable to get on the internet. 3 green lights on router&nbsp;</P> Thu, 19 Feb 2026 21:14:17 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5215652#M552882 dd1099 2026-02-19T21:14:17Z https://helpforum.sky.com/t5/Broadband/Internet/m-p/5215676#M552890 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2561763">@dd1099</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Thu, 19 Feb 2026 21:46:59 GMT https://helpforum.sky.com/t5/Broadband/Internet/m-p/5215676#M552890 caesarome 2026-02-19T21:46:59Z