https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214884#M552693 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619578">@LucyTembo</a>&nbsp; This doesn't sound like a broadband related issue, which TV service are you refering to?&nbsp; Sky+HD, Sky Q or Sky Glass/Stream?</P> Wed, 18 Feb 2026 18:05:15 GMT GD1 2026-02-18T18:05:15Z https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214737#M552665 After watching TV for a few minutes the sound dissappears and the picture turns grey. Please fix this Wed, 18 Feb 2026 14:07:21 GMT https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214737#M552665 LucyTembo 2026-02-18T14:07:21Z https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214764#M552669 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619578">@LucyTembo</a>&nbsp;Have a look on the TV section off the Forum!</P> Wed, 18 Feb 2026 14:51:42 GMT https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214764#M552669 JimM1 2026-02-18T14:51:42Z https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214884#M552693 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619578">@LucyTembo</a>&nbsp; This doesn't sound like a broadband related issue, which TV service are you refering to?&nbsp; Sky+HD, Sky Q or Sky Glass/Stream?</P> Wed, 18 Feb 2026 18:05:15 GMT https://helpforum.sky.com/t5/Broadband/Picture-and-sound-problems/m-p/5214884#M552693 GD1 2026-02-18T18:05:15Z