https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5214420#M552589 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619238">@Nelson87</a>&nbsp;<BR />You posted at 02:24am. Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 18 Feb 2026 05:36:07 GMT Daniel0210 2026-02-18T05:36:07Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5214413#M552588 <P>Yet again, im connected but have no Internet. Sky service checker tells me there isn't an issue. Several others reporting the same problem, on here. Prices go up, year on year, while quality of products go down.</P> Wed, 18 Feb 2026 02:24:44 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5214413#M552588 Nelson87 2026-02-18T02:24:44Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5214420#M552589 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4619238">@Nelson87</a>&nbsp;<BR />You posted at 02:24am. Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Wed, 18 Feb 2026 05:36:07 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/5214420#M552589 Daniel0210 2026-02-18T05:36:07Z