https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5213857#M552472 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618383">@Roches</a>&nbsp;<BR />Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 17 Feb 2026 05:32:46 GMT Daniel0210 2026-02-17T05:32:46Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5213836#M552460 <P>I have no Acess to my broadband and I am upto date with my payments on my account yet I can't access any internet or watch things on my television yet it says my internet connection is fine yet my router is showing red please I need to fix this as I will be working from home and need access to internet</P> Tue, 17 Feb 2026 01:06:34 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5213836#M552460 Roches 2026-02-17T01:06:34Z https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5213857#M552472 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618383">@Roches</a>&nbsp;<BR />Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. <STRONG>There’s no pre-warning of this. </STRONG>See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens… <BR /><A href="https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014" target="_blank">https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014</A><BR /><BR />If you have an ONT box displaying a red light, see this further advice…<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A><BR /><BR />This link provides information about the coloured lights you may see on the various hubs <BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A> <BR /><BR />Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.</P> Tue, 17 Feb 2026 05:32:46 GMT https://helpforum.sky.com/t5/Broadband/My-broadband-is-down/m-p/5213857#M552472 Daniel0210 2026-02-17T05:32:46Z