https://helpforum.sky.com/t5/Broadband/Broadband-tests/m-p/5213688#M552422 <P>Have had slow speed on various TV apps like Netflix and Amazon Prime Video, and just simple internet stuff on my TV, my home PC nd my iPad - all have slowed &nbsp;dramatically in last couple of months.<BR />I ran the Sky tests, changed how the Sky hub is connected as instructed by Sky Diagnostics, which tells me I have a broadband issue, after a lot of faffing on the 'phone I got a new Sky Hub today, and nothing has changed. Beginning to hate this. Feel like I am being fleeced. Have had Sky for over 20 years. I go through the tests and end up being sent to how to spend more money. If I don't get this resolved soon I will be changing my broadband provider.</P><P>&nbsp;</P> Mon, 16 Feb 2026 18:55:46 GMT TR750guy 2026-02-16T18:55:46Z https://helpforum.sky.com/t5/Broadband/Broadband-tests/m-p/5213688#M552422 <P>Have had slow speed on various TV apps like Netflix and Amazon Prime Video, and just simple internet stuff on my TV, my home PC nd my iPad - all have slowed &nbsp;dramatically in last couple of months.<BR />I ran the Sky tests, changed how the Sky hub is connected as instructed by Sky Diagnostics, which tells me I have a broadband issue, after a lot of faffing on the 'phone I got a new Sky Hub today, and nothing has changed. Beginning to hate this. Feel like I am being fleeced. Have had Sky for over 20 years. I go through the tests and end up being sent to how to spend more money. If I don't get this resolved soon I will be changing my broadband provider.</P><P>&nbsp;</P> Mon, 16 Feb 2026 18:55:46 GMT https://helpforum.sky.com/t5/Broadband/Broadband-tests/m-p/5213688#M552422 TR750guy 2026-02-16T18:55:46Z https://helpforum.sky.com/t5/Broadband/Broadband-tests/m-p/5213780#M552437 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4618163">@TR750guy</a>&nbsp;If you have a line fault, a new replacement hub is very unlikely to fix that, what does the service History show you speed and the daily 30 Days recorded. Use broadband and the &gt; to expand and see!</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>Sample below off my FF500 connection so yo have an idea what to look at, post 4 and you will see!</P><P>&nbsp;</P><P>Service Checker bars<BR /><A href="https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393" target="_blank">https://helpforum.sky.com/t5/Broadband/Broadband-speeds-reported-versus-actual/td-p/5171393</A></P><P>&nbsp;</P> Mon, 16 Feb 2026 21:26:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-tests/m-p/5213780#M552437 JimM1 2026-02-16T21:26:13Z