https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5213700#M552417 Keep dropping connection Mon, 16 Feb 2026 19:32:36 GMT E-kennedy 2026-02-16T19:32:36Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5213700#M552417 Keep dropping connection Mon, 16 Feb 2026 19:32:36 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5213700#M552417 E-kennedy 2026-02-16T19:32:36Z https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5213730#M552425 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4523778">@E-kennedy</a>&nbsp;</P> <P>Try running this online test:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Mon, 16 Feb 2026 20:07:19 GMT https://helpforum.sky.com/t5/Broadband/WiFi-connection/m-p/5213730#M552425 caesarome 2026-02-16T20:07:19Z