https://helpforum.sky.com/t5/Broadband/Bad/m-p/5212341#M552069 <P>Keeps dropping out&nbsp;</P><P>very frustrating</P><P>on bbc player&nbsp;</P> Sat, 14 Feb 2026 15:44:52 GMT Klee254 2026-02-14T15:44:52Z https://helpforum.sky.com/t5/Broadband/Bad/m-p/5212341#M552069 <P>Keeps dropping out&nbsp;</P><P>very frustrating</P><P>on bbc player&nbsp;</P> Sat, 14 Feb 2026 15:44:52 GMT https://helpforum.sky.com/t5/Broadband/Bad/m-p/5212341#M552069 Klee254 2026-02-14T15:44:52Z https://helpforum.sky.com/t5/Broadband/Bad/m-p/5212354#M552072 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616409">@Klee254</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sat, 14 Feb 2026 16:14:55 GMT https://helpforum.sky.com/t5/Broadband/Bad/m-p/5212354#M552072 caesarome 2026-02-14T16:14:55Z