https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/5212089#M551993 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616038">@Mpe1</a>&nbsp;the recent wet weather has caused many similar faults on partial fibre connections using the copper phone lines. If this applies in your case unless Sky's service checker in the My Sky app offers to book an engineer's appointment it is unlikely Openreach will intervene as the systems are designed to adjust to stabilise the connection however this can take a week or so to do so.</P> Sat, 14 Feb 2026 08:00:13 GMT Chrisee 2026-02-14T08:00:13Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/5212049#M551984 <P>Using the sky provided router. My internet keeps dropping out. This has been happening for around 3-4 days now. 2nd and 4th lights on the router are currently showing orange (2nd is flashing). I have tried resetting the router but it hasn't really helped. I have tried disconnecting and reconnecting all of the cables but that hasn't worked either.&nbsp;</P> Sat, 14 Feb 2026 00:14:15 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/5212049#M551984 Mpe1 2026-02-14T00:14:15Z https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/5212089#M551993 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4616038">@Mpe1</a>&nbsp;the recent wet weather has caused many similar faults on partial fibre connections using the copper phone lines. If this applies in your case unless Sky's service checker in the My Sky app offers to book an engineer's appointment it is unlikely Openreach will intervene as the systems are designed to adjust to stabilise the connection however this can take a week or so to do so.</P> Sat, 14 Feb 2026 08:00:13 GMT https://helpforum.sky.com/t5/Broadband/Broadband-keeps-dropping-out/m-p/5212089#M551993 Chrisee 2026-02-14T08:00:13Z