topic Re: Wifi connection in Broadband

Wifi connection

Rockybank88 — Fri, 13 Feb 2026 10:09:42 GMT

I have internet connection but no wifi - this is a new Sky router

Re: Wifi connection

JimM1 — Fri, 13 Feb 2026 10:21:01 GMT

@Rockybank88 Why the new sky hub to start with, and have you turned off the wifi by mistake as you say you have an Broadband Internet connection so you must have some method of doing that no doubt on Ethernet.?

Re: Wifi connection

Rockybank88 — Fri, 13 Feb 2026 11:22:46 GMT

Sky sent me the new router/hub, I didn't ask for it

The old one was working fine

Went active 6th Feb

Re: Wifi connection

Rockybank88 — Fri, 13 Feb 2026 11:24:50 GMT

Trying to 'open up' wifi with new hub is impoosible as accopanying leaflet and website are inadequate/unintelligible

Re: Wifi connection

JimM1 — Fri, 13 Feb 2026 13:15:39 GMT

@Rockybank88 Does the electronic version of it help for you, have linked that below! You may have had the old sky Q hub, no longer to be supported from Dec2025 and they replaced it with the newer Sky Broadband Hub instead!

https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have

If you do not want to reinvent the wheel, use all the info from your old ssid/password name to be used on the new hub, then follow the link below from the tips above!

New Sky Broadband Hub login password hack!