topic Forticlient vpn dropping out on sky hub in Broadband

Forticlient vpn dropping out on sky hub

Klbx — Fri, 13 Feb 2026 08:52:10 GMT

I've upgraded to sky hub (white router) and since then whenever im working from home, my Forticlient vpn keeps disconnecting and it's making it impossible to work, and it is worse whenever I answer a teams call. Work are saying it's a Sky issue, is there anything I can do to resolve this ?

Re: Forticlient vpn dropping out on sky hub

Chrisee — Fri, 13 Feb 2026 10:05:58 GMT

@Klbx complete and submit the form in this pinned post https://helpforum.sky.com/t5/Broadband/Having-problems-with-a-3rd-party-VPN-and-have-a-Hub-6/td-p/4828185

Re: Forticlient vpn dropping out on sky hub

Klbx — Fri, 13 Feb 2026 12:20:41 GMT

Thanks, I did this on Monday and it said would be actioned within 48 hours but it's still dropping out. I've rang Sky and they've told me a Sky max pod (?) should fix the issue I'm having