https://helpforum.sky.com/t5/Broadband/In-house-set-up-issue/m-p/5211346#M551826 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4615153">@Andy6-9</a>&nbsp;Go check your account and what the sky Broadband Shield product is currently set at, adjust to what you think is best for you!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank">Sky Broadband Shield | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Thu, 12 Feb 2026 22:03:19 GMT JimM1 2026-02-12T22:03:19Z https://helpforum.sky.com/t5/Broadband/In-house-set-up-issue/m-p/5211324#M551819 We ran a test via call which identified in house set up issue does anyone know how to fix this ..... We have WiFi connection but have to come off WiFi to access videos or messages received via WhatsApp? Thu, 12 Feb 2026 21:35:48 GMT https://helpforum.sky.com/t5/Broadband/In-house-set-up-issue/m-p/5211324#M551819 Andy6-9 2026-02-12T21:35:48Z https://helpforum.sky.com/t5/Broadband/In-house-set-up-issue/m-p/5211346#M551826 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4615153">@Andy6-9</a>&nbsp;Go check your account and what the sky Broadband Shield product is currently set at, adjust to what you think is best for you!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/sky-broadband-shield-start" target="_blank">Sky Broadband Shield | Sky Help | Sky.com | Sky Help | Sky.com</A></P> Thu, 12 Feb 2026 22:03:19 GMT https://helpforum.sky.com/t5/Broadband/In-house-set-up-issue/m-p/5211346#M551826 JimM1 2026-02-12T22:03:19Z