https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5211313#M551814 Hello my wifi is not working but your checker servie is telling me everything is okay but i have only 2 lights on my wifi box and no connected dervises. Could you please help Thu, 12 Feb 2026 21:24:36 GMT Benji93 2026-02-12T21:24:36Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5211313#M551814 Hello my wifi is not working but your checker servie is telling me everything is okay but i have only 2 lights on my wifi box and no connected dervises. Could you please help Thu, 12 Feb 2026 21:24:36 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5211313#M551814 Benji93 2026-02-12T21:24:36Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5211343#M551825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4615144">@Benji93</a>&nbsp;Here you go the link below explains!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P>and for later if you need!</P><P>&nbsp;</P><P>If you haven’t done it already use the below link to check to see if there are any <EM><STRONG>broadband problems or outages nearby if enough time has passed for a fault condition to be displayed by the software test!</STRONG></EM> This should determine if there's an identified fault affecting multiple households.<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Thu, 12 Feb 2026 21:56:32 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5211343#M551825 JimM1 2026-02-12T21:56:32Z