topic Re: WiFi keeps dropping out in Broadband

WiFi keeps dropping out

Emmaperk — Wed, 11 Feb 2026 13:28:09 GMT

Hi my WiFi keeps dropping out again this keeps happening & its becoming an issue now.

Re: WiFi keeps dropping out

Markstepfair — Wed, 11 Feb 2026 13:31:54 GMT

Having the same issue for days now

Re: WiFi keeps dropping out

caesarome — Wed, 11 Feb 2026 13:32:07 GMT

@Emmaperk

Try running this line test to see if it finds any faults:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

Re: WiFi keeps dropping out

JimM1 — Wed, 11 Feb 2026 14:28:52 GMT

@Markstepfair Follow the same advice as from @caesarome as the original poster!