topic Re: Hub not connecting in Broadband https://helpforum.sky.com/t5/Broadband/Hub-not-connecting/m-p/5209855#M551481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613505">@Surya5</a>&nbsp;What is it that you see when looking at the sky hub, see the link below and say if anything! Also is this just a new connection from today, or already a working sky Broadband?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Tue, 10 Feb 2026 23:52:18 GMT JimM1 2026-02-10T23:52:18Z Hub not connecting https://helpforum.sky.com/t5/Broadband/Hub-not-connecting/m-p/5209851#M551480 <P>My sky hub is not connecting. We got the internet connection but the hub is going off automatically after a minute.&nbsp;</P> Tue, 10 Feb 2026 23:36:36 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-connecting/m-p/5209851#M551480 Surya5 2026-02-10T23:36:36Z Re: Hub not connecting https://helpforum.sky.com/t5/Broadband/Hub-not-connecting/m-p/5209855#M551481 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613505">@Surya5</a>&nbsp;What is it that you see when looking at the sky hub, see the link below and say if anything! Also is this just a new connection from today, or already a working sky Broadband?</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank" rel="noopener">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P> Tue, 10 Feb 2026 23:52:18 GMT https://helpforum.sky.com/t5/Broadband/Hub-not-connecting/m-p/5209855#M551481 JimM1 2026-02-10T23:52:18Z