https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5209408#M551345 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613053">@Matty08</a>&nbsp;Is it NO <STRONG>wifi</STRONG> or NO <STRONG>broadband</STRONG> the two are completely different in operation! See if the help linked below is off any use!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 10 Feb 2026 15:18:22 GMT JimM1 2026-02-10T15:18:22Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5209392#M551341 <P>I have no WiFi even though it says it good on your checklist, it's not connecting to anything at all&nbsp;</P><P>&nbsp;</P> Tue, 10 Feb 2026 14:57:48 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5209392#M551341 Matty08 2026-02-10T14:57:48Z https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5209408#M551345 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4613053">@Matty08</a>&nbsp;Is it NO <STRONG>wifi</STRONG> or NO <STRONG>broadband</STRONG> the two are completely different in operation! See if the help linked below is off any use!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Tue, 10 Feb 2026 15:18:22 GMT https://helpforum.sky.com/t5/Broadband/WiFi/m-p/5209408#M551345 JimM1 2026-02-10T15:18:22Z