https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208880#M551234 <P>Thank you, I've got in now. Not sure where I was going wrong!&nbsp;</P> Mon, 09 Feb 2026 18:25:59 GMT Sally11 2026-02-09T18:25:59Z https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208845#M551218 <P>I am having trouble with our Sonos home speakers since we had a new router installed. After doing some reasearch it looks like the speakers will only work on 2.4GHz so I am trying to split the bands in the house. I have followed the instructions online but when I get to the user name and password section I can't get any further. I have a black router and it says to put "admin" and then the wifi password with &lt;&gt; either side. I have tried this several times and I can't get into the next page. I have even tried just &lt;wifi password&gt; and this won't work either. Can anyone please help me as I am terrible with technology! Thank you&nbsp;</P> Mon, 09 Feb 2026 17:19:53 GMT https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208845#M551218 Sally11 2026-02-09T17:19:53Z https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208866#M551227 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3139009">@Sally11</a>&nbsp;</P> <P>&nbsp;</P> <P>Don't use the &lt;&gt; or the " symbols : the WiFi key is just letters and numbers and the username is admin</P> Mon, 09 Feb 2026 17:55:21 GMT https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208866#M551227 TimmyBGood 2026-02-09T17:55:21Z https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208880#M551234 <P>Thank you, I've got in now. Not sure where I was going wrong!&nbsp;</P> Mon, 09 Feb 2026 18:25:59 GMT https://helpforum.sky.com/t5/Broadband/Trying-to-split-2-4GHz-and-5-GHz/m-p/5208880#M551234 Sally11 2026-02-09T18:25:59Z