https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5208758#M551203 Speed to our hub is poor according to Sky App. Followed instructions but has not changed and has been like this for at least a month. Daily average 58.2 mb/s and it should be 61.3. Mon, 09 Feb 2026 15:43:41 GMT Marilyn__ 2026-02-09T15:43:41Z https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5208758#M551203 Speed to our hub is poor according to Sky App. Followed instructions but has not changed and has been like this for at least a month. Daily average 58.2 mb/s and it should be 61.3. Mon, 09 Feb 2026 15:43:41 GMT https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5208758#M551203 Marilyn__ 2026-02-09T15:43:41Z https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5208775#M551207 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612310">@Marilyn__</a>&nbsp;Not much wrong with those figures that you have posted, check your own line from below!</P><P>&nbsp;</P><P><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P><P>&nbsp;</P><P>And if needed this below!</P><P>&nbsp;</P><P>Try running the line test here to see if any faults are found:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P><P>You can also run the test via the MySky app on a mobile data connection.</P><P>Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.</P><P>If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).</P><P>&nbsp;</P><P>&nbsp;</P> Mon, 09 Feb 2026 16:05:44 GMT https://helpforum.sky.com/t5/Broadband/Poor-speed/m-p/5208775#M551207 JimM1 2026-02-09T16:05:44Z