https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/5208700#M551195 <P>we have no or little wifi connection. downloading a 30 minute programme takes more than an hour. all signals to tvs constantly dropping out. I have done the test. reset the connection several times today and yet it still says no connection. we can not even watch one tv without it getting stuck. a engineer needs to&nbsp; come and check. I work from home and unable to use my laptop as signal constantly drops out</P> Mon, 09 Feb 2026 14:41:08 GMT Deborah1449 2026-02-09T14:41:08Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/5208700#M551195 <P>we have no or little wifi connection. downloading a 30 minute programme takes more than an hour. all signals to tvs constantly dropping out. I have done the test. reset the connection several times today and yet it still says no connection. we can not even watch one tv without it getting stuck. a engineer needs to&nbsp; come and check. I work from home and unable to use my laptop as signal constantly drops out</P> Mon, 09 Feb 2026 14:41:08 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/5208700#M551195 Deborah1449 2026-02-09T14:41:08Z https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/5208716#M551198 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4612239">@Deborah1449</a>&nbsp;You do have to call sky, dial 150 on your landline phone and speak to sky Customer Service. Also the link below if that helps in any way!</P><P>&nbsp;</P><P><A href="https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices" target="_blank">https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/improve-the-wi-fi-signal-to-your-devices</A></P><P>&nbsp;</P> Mon, 09 Feb 2026 15:03:57 GMT https://helpforum.sky.com/t5/Broadband/Wifi-connection/m-p/5208716#M551198 JimM1 2026-02-09T15:03:57Z