Extremely intermittent internet

Misthair — Sun, 08 Feb 2026 14:06:42 GMT

My router seems to be going in a cycle, it connects with all three lights lit up green for a couple of mins then the internet light goes off and connection is lost before flashing orange, then solid orange for a couple of minutes and eventually green again, but just for a couple of.minutes....continue cycle ..

It was fine last night and had been doing this since 6am today. I have tried restarted a couple of times.

Re: Extremely intermittent internet

JimM1 — Sun, 08 Feb 2026 14:31:30 GMT

@Misthair See below and also run a check with your 2nd link!

This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!
https://www.sky.com/help/articles/hub-lights-explained-start

then this,

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

You can also run the test via the MySky app on a mobile data connection.

Once completed, if it reports back that all is good click on 'broadband' to run an updated test. If you get amber or red you need to follow the on-screen instructions.

If you’re still having problems you may need to call Sky to report it. Dial 150 free from your Sky Talk landline (if it’s still working).

topic Re: Extremely intermittent internet in Broadband

Extremely intermittent internet

Re: Extremely intermittent internet