https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5207935#M551006 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4611369">@Callum62</a>&nbsp;See below you do not say what you have so no one will be able to do much for you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Sun, 08 Feb 2026 12:45:50 GMT JimM1 2026-02-08T12:45:50Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5207927#M551003 <P>Hi I got a new sky hub on Friday because I was told I needed a replacement for old sky hub as I wasn't getting any internet service but I've connected my new one up and I'm still getting no internet even so it says on app that everything is connected but I'm still getting nothing from hub and internet light is orange&nbsp;</P> Sun, 08 Feb 2026 12:33:18 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5207927#M551003 Callum62 2026-02-08T12:33:18Z https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5207935#M551006 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4611369">@Callum62</a>&nbsp;See below you do not say what you have so no one will be able to do much for you!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P><P>&nbsp;</P><P><A href="https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have" target="_blank">https://www.sky.com/help/articles/set-up-hub-which-sky-hub-do-you-have</A></P><P>&nbsp;</P> Sun, 08 Feb 2026 12:45:50 GMT https://helpforum.sky.com/t5/Broadband/Sky-hub-not-working/m-p/5207935#M551006 JimM1 2026-02-08T12:45:50Z