https://helpforum.sky.com/t5/Broadband/Sky-TV/m-p/5207390#M550894 <P>My sky TV puck has a bad connection. The picture freezes. I need an additional WiFi extender&nbsp;</P> Sat, 07 Feb 2026 12:35:02 GMT Mark465 2026-02-07T12:35:02Z https://helpforum.sky.com/t5/Broadband/Sky-TV/m-p/5207390#M550894 <P>My sky TV puck has a bad connection. The picture freezes. I need an additional WiFi extender&nbsp;</P> Sat, 07 Feb 2026 12:35:02 GMT https://helpforum.sky.com/t5/Broadband/Sky-TV/m-p/5207390#M550894 Mark465 2026-02-07T12:35:02Z https://helpforum.sky.com/t5/Broadband/Sky-TV/m-p/5207401#M550897 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4307177">@Mark465</a>&nbsp;If you have one already it's the same rules if you had to get that seperate, call sky dial 150 from your landline and request the additional from CS, Engineer visit will be required so expect that from them!</P> Sat, 07 Feb 2026 12:45:52 GMT https://helpforum.sky.com/t5/Broadband/Sky-TV/m-p/5207401#M550897 JimM1 2026-02-07T12:45:52Z