https://helpforum.sky.com/t5/Broadband/Sky-WiFi-internet-is-not-connected/m-p/5207354#M550881 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4610731">@Premashis</a>&nbsp;if your Sky hub has lost its connection to the Broadband service (WiFi is only in your home_ and a reboot doesnt sort it out either run the service checker in the My Sky app over a mobile connection, note it can take an hour before that picks up the loss of connection, as it can, if you follow through the links, book an engineer to check your line or call Sky. In either case it will probably be Tuesday before an engineer can be assigned.</P> Sat, 07 Feb 2026 11:55:12 GMT Chrisee 2026-02-07T11:55:12Z https://helpforum.sky.com/t5/Broadband/Sky-WiFi-internet-is-not-connected/m-p/5207323#M550874 <P>Sky WiFi internet is not connected&nbsp;</P> Sat, 07 Feb 2026 11:15:33 GMT https://helpforum.sky.com/t5/Broadband/Sky-WiFi-internet-is-not-connected/m-p/5207323#M550874 Premashis 2026-02-07T11:15:33Z https://helpforum.sky.com/t5/Broadband/Sky-WiFi-internet-is-not-connected/m-p/5207354#M550881 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4610731">@Premashis</a>&nbsp;if your Sky hub has lost its connection to the Broadband service (WiFi is only in your home_ and a reboot doesnt sort it out either run the service checker in the My Sky app over a mobile connection, note it can take an hour before that picks up the loss of connection, as it can, if you follow through the links, book an engineer to check your line or call Sky. In either case it will probably be Tuesday before an engineer can be assigned.</P> Sat, 07 Feb 2026 11:55:12 GMT https://helpforum.sky.com/t5/Broadband/Sky-WiFi-internet-is-not-connected/m-p/5207354#M550881 Chrisee 2026-02-07T11:55:12Z