topic Re: Move to VirginFibre in Broadband

Move to VirginFibre

NickNewark — Sat, 07 Feb 2026 07:11:34 GMT

Morning

just looking for some advice.

if I move to Virgin Fibre will I still keep my Sky booster box? This was originally given to me as I was having issues with my Sky Mini box connectivity as the picture was breaking up.

Ngl, everything works perfectly with Sky Broadband, so a littler nervous about changing it.

Will the mini boxes still work as individual boosters for WiFi too ?

thanks in advance. Nick. 😊

Re: Move to VirginFibre

Chrisee — Sat, 07 Feb 2026 07:44:40 GMT

@NickNewark if the booster was peovided to support Sky Q connectivity then you should get to keep it. However Sky often ask for broadband kit back so you may have to have an argument.

As soon as you stop using a black Sky hub the Q boxes and booster stop being usable as wifi hotspots by non-Sky equipment. If you want to use WiFi to connect Q Minis you have to connect them to the main Q box, another Q mini or a compatable Sky booster. If you use Ethernet then they can connect to the new router or a third party WiFi access point.

Millions of Q customers use third party routers so it can be made to work but it is a change.

Re: Move to VirginFibre

NickNewark — Sat, 07 Feb 2026 08:08:20 GMT

@Chrisee Thanks for the quick response, based on recent interactions with Sky CS over the phone with my recent mobile issues, I suspect it won't be made easy or straightforward.

Re: Move to VirginFibre

Chrisee — Sat, 07 Feb 2026 08:10:23 GMT

@NickNewark if you get stuck post again as forum superusers can escalate posts to a team who are pretty helpful.

Re: Move to VirginFibre

NickNewark — Sat, 07 Feb 2026 08:11:19 GMT

@Chrisee 😊 thank you