https://helpforum.sky.com/t5/Broadband/No-Hub-connection/m-p/5207017#M550791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446061">@Eamonn5</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Feb 2026 19:43:36 GMT caesarome 2026-02-06T19:43:36Z https://helpforum.sky.com/t5/Broadband/No-Hub-connection/m-p/5206980#M550785 <P>No WiFi connection. All lights are spring green on wall socket and max hub. Unable to connect to internet via phone or tv. Rebooted hub and fibre box bit still not working</P> Fri, 06 Feb 2026 18:55:41 GMT https://helpforum.sky.com/t5/Broadband/No-Hub-connection/m-p/5206980#M550785 Eamonn5 2026-02-06T18:55:41Z https://helpforum.sky.com/t5/Broadband/No-Hub-connection/m-p/5207017#M550791 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4446061">@Eamonn5</a>&nbsp;</P> <P>Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Feb 2026 19:43:36 GMT https://helpforum.sky.com/t5/Broadband/No-Hub-connection/m-p/5207017#M550791 caesarome 2026-02-06T19:43:36Z