https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5206691#M550724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609959">@KBKB</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Feb 2026 13:56:06 GMT caesarome 2026-02-06T13:56:06Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5206581#M550698 My sky says broadband is fine. But none of my devices are connecting. Fri, 06 Feb 2026 12:32:47 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5206581#M550698 KBKB 2026-02-06T12:32:47Z https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5206691#M550724 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609959">@KBKB</a>&nbsp;</P> <P>Try rebooting your broadband hub at the mains, if this doesn't fix it then give this a try:</P> <P><BR />Try running this line test to see if it finds any faults:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Fri, 06 Feb 2026 13:56:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi-issue/m-p/5206691#M550724 caesarome 2026-02-06T13:56:06Z