https://helpforum.sky.com/t5/Broadband/Replacement-Max-Hub/m-p/5206154#M550585 I have a new replacement hub but it didn't automatically update to the previous name and password. I did this manually through the app. However, although the app is correct, all my devices are showing offline as the hub is still sending out the new details received with the new hub. What do I do please? Thu, 05 Feb 2026 17:43:12 GMT Harri49 2026-02-05T17:43:12Z https://helpforum.sky.com/t5/Broadband/Replacement-Max-Hub/m-p/5206154#M550585 I have a new replacement hub but it didn't automatically update to the previous name and password. I did this manually through the app. However, although the app is correct, all my devices are showing offline as the hub is still sending out the new details received with the new hub. What do I do please? Thu, 05 Feb 2026 17:43:12 GMT https://helpforum.sky.com/t5/Broadband/Replacement-Max-Hub/m-p/5206154#M550585 Harri49 2026-02-05T17:43:12Z https://helpforum.sky.com/t5/Broadband/Replacement-Max-Hub/m-p/5206236#M550599 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4607208">@Harri49</a>&nbsp;Call sky, 150 from your landline, 8am to 8pm so tomorrow morning for you now!</P> Thu, 05 Feb 2026 19:53:56 GMT https://helpforum.sky.com/t5/Broadband/Replacement-Max-Hub/m-p/5206236#M550599 JimM1 2026-02-05T19:53:56Z