topic Re: Sky Max Hub not connecting to bulbs in Broadband

Sky Max Hub not connecting to bulbs

Billy2421 — Wed, 22 Jan 2025 15:56:51 GMT

1. Just upgraded to Sky Max Hub (white box).

2. Conected well with every thing sky.

3. Great improvement on speeds.

4. However I can NOT get any of my Google items Lights and temperature around the house to work.

5. Before you start i have tried all the normal things and have been able to reconnect them when sky has been updated before.

6. As i have been with Sky for over 25 years this one has got me stumped.

Any help much appreciated.

Billy

Re: Sky Max Hub not connecting to bulbs

TimmyBGood — Wed, 22 Jan 2025 16:15:10 GMT

@Billy2421

With a white Max Hub you may need to reduce the wireless security level from WPA3-T to WPA2-PSK using the Hub settings in the My Sky app.

You can use the same settings to temporarily disable the 5Ghz WiFi band.

Re: Sky Max Hub not connecting to bulbs

Billy2421 — Thu, 05 Feb 2026 15:06:06 GMT

Great answer but the WAP is missing from the my sky app. Billy

Re: Sky Max Hub not connecting to bulbs

JimM1 — Thu, 05 Feb 2026 15:23:29 GMT

@Billy2421 Advanced settings, linked below the sky Max help info if it is any good for you!

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a