https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5206011#M550530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609211">@Newaccount</a>&nbsp;If you need that to happen, then call sky 150 on your landline the Forum is not sky Customer Service!</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/About-Sky-Community/ct-p/Members" target="_blank">(1) About Sky Community | Sky Community</A></P> Thu, 05 Feb 2026 14:56:10 GMT JimM1 2026-02-05T14:56:10Z https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5206003#M550525 <P>My Sky TV and broadband was installed on 30.1.2026. Since then I am getting no more than one bar registering on the system everywhere except in the main room where the router is. The booster has been plugged in in the hallway but has made absolutely no difference to us and we cannot connect to the internet from the bedroom/first floor, which is where my home office is. This is impactin on my work as I work from home.</P><P>Can an engineer please return asap and make sure that the installation has been done correctly? I am usinjg all the data up on my mobil phone in order to do my work.</P><P>&nbsp;</P> Thu, 05 Feb 2026 14:48:00 GMT https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5206003#M550525 Newaccount 2026-02-05T14:48:00Z https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5206011#M550530 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609211">@Newaccount</a>&nbsp;If you need that to happen, then call sky 150 on your landline the Forum is not sky Customer Service!</P><P>&nbsp;</P><P><A href="https://helpforum.sky.com/t5/About-Sky-Community/ct-p/Members" target="_blank">(1) About Sky Community | Sky Community</A></P> Thu, 05 Feb 2026 14:56:10 GMT https://helpforum.sky.com/t5/Broadband/Poor-broadband-connectivity/m-p/5206011#M550530 JimM1 2026-02-05T14:56:10Z