https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5205975#M550516 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609169">@Pennymary-1</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans wireless booster hardware 'free' under the terms of the '<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank" rel="noopener">WiFi Guarantee</A>' element of the legacy '<A href="https://www.sky.com/help/articles/broadband-boost" target="_blank" rel="noopener">Broadband Boost</A>' add-on and the '<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Enhanced Wall to Wall WiFi Guarantee</A>' part of the '<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank" rel="noopener">WiFi Max</A>' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. <STRONG>Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account</STRONG>. Inevitably some&nbsp; Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.&nbsp;</P> <P>&nbsp;</P> <P>Confusingly the default '<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Wall to Wall WiFi Guarantee</A>' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.</P> Thu, 05 Feb 2026 14:27:36 GMT TimmyBGood 2026-02-05T14:27:36Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5205965#M550512 We lose WiFi in our kitchen. Is there a booster device we could use. Thu, 05 Feb 2026 14:00:12 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5205965#M550512 Pennymary-1 2026-02-05T14:00:12Z https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5205975#M550516 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4609169">@Pennymary-1</a>&nbsp;</P> <P>&nbsp;</P> <P>Sky loans wireless booster hardware 'free' under the terms of the '<A href="https://www.sky.com/help/articles/wifi-guarantee" target="_blank" rel="noopener">WiFi Guarantee</A>' element of the legacy '<A href="https://www.sky.com/help/articles/broadband-boost" target="_blank" rel="noopener">Broadband Boost</A>' add-on and the '<A href="https://www.sky.com/help/articles/enhanced-wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Enhanced Wall to Wall WiFi Guarantee</A>' part of the '<A href="https://www.sky.com/help/articles/sky-wifi-max" target="_blank" rel="noopener">WiFi Max</A>' subscription supplement: they don't otherwise provide or sell boosters except to resolve issues with Sky Q. <STRONG>Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account</STRONG>. Inevitably some&nbsp; Sky booster hardware has leaked onto a certain auction site and elsewhere online but Sky won't offer support with using these, and Max pods acquired that way won't work at all.&nbsp;</P> <P>&nbsp;</P> <P>Confusingly the default '<A href="https://www.sky.com/help/articles/wall-to-wall-wifi-guarantee" target="_blank" rel="noopener">Wall to Wall WiFi Guarantee</A>' bundled with all new Sky Broadband orders where Boost or Max is not added by the customer doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above plus a one month broadband subscription refund.</P> Thu, 05 Feb 2026 14:27:36 GMT https://helpforum.sky.com/t5/Broadband/Wifi/m-p/5205975#M550516 TimmyBGood 2026-02-05T14:27:36Z