https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205663#M550429 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2606732">@Chrisee</a></SPAN>, thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4076175">@Anthony612</a></SPAN> an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Thu, 05 Feb 2026 08:41:43 GMT Brill+Gill 2026-02-05T08:41:43Z https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205432#M550379 <P>My new sky hub hasn't changed to the old hubs id so the booster pod isn't connecting, can anyone help?</P> Wed, 04 Feb 2026 19:56:48 GMT https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205432#M550379 Anthony612 2026-02-04T19:56:48Z https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205644#M550420 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4076175">@Anthony612</a>&nbsp;you need Sky's assistance with this. I can see you post has been escalated to a Sky team whonshould be in touch soon to offer help.</P> <P>&nbsp;</P> <P>See here for how escalation works&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">Escalating a post to a Sky expert | Sky Community</A></P> <P>&nbsp;</P> <P>&nbsp;</P> Thu, 05 Feb 2026 08:13:37 GMT https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205644#M550420 Chrisee 2026-02-05T08:13:37Z https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205663#M550429 <P>Morning <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2606732">@Chrisee</a></SPAN>, thanks for escalating this. We’ve sent <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4076175">@Anthony612</a></SPAN> an invite to chat.<BR /><BR />Please be aware conversations automatically close if there is no response within 48 hours.</P> Thu, 05 Feb 2026 08:41:43 GMT https://helpforum.sky.com/t5/Broadband/New-Hub/m-p/5205663#M550429 Brill+Gill 2026-02-05T08:41:43Z