https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204569#M550234 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4607478">@RobinTudor</a>&nbsp;</P> <P>If your ONT shows a red light then have a read of this:<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> <P><BR />If nothing there helps then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 03 Feb 2026 18:02:04 GMT caesarome 2026-02-03T18:02:04Z https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204429#M550232 <P>My wife not working effecting apps on television</P> Tue, 03 Feb 2026 14:45:39 GMT https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204429#M550232 RobinTudor 2026-02-03T14:45:39Z https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204431#M550233 <P>My WiFi or apps on TV not working</P> Tue, 03 Feb 2026 14:49:02 GMT https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204431#M550233 RobinTudor 2026-02-03T14:49:02Z https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204569#M550234 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4607478">@RobinTudor</a>&nbsp;</P> <P>If your ONT shows a red light then have a read of this:<BR /><A href="https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#" target="_blank">https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#</A></P> <P><BR />If nothing there helps then the first thing to check is this link to see if there are any outages in your area, it can be a bit slow at picking up issues so if nothing shows perhaps try it again later:<BR /><A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> <P><BR />If there isn't try running the line test here:<BR /><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Tue, 03 Feb 2026 18:02:04 GMT https://helpforum.sky.com/t5/Broadband/Wfi-nor-apps-onTV/m-p/5204569#M550234 caesarome 2026-02-03T18:02:04Z