topic Re: No Internet in Broadband

No Internet

Yaz60 — Tue, 03 Feb 2026 01:13:34 GMT

I have reset the box a few times and I still do not have WIFI. When I check the status on the app it shows that there is nothing wrong?? What's going on? Can you get this fixed asap

Re: No Internet

SJ63 — Tue, 03 Feb 2026 01:24:55 GMT

I’m having the same issue. It went out randomly around midnight and I've reset it a few times but the internet checker keeps saying there nothing wrong with it 😕

Re: No Internet

Ludabel — Tue, 03 Feb 2026 01:37:01 GMT

We're the same keeps cutting out and rebooting only to cut back out again.

And service checker says all is good 🤷🏻‍♀️ not in London though We're in Bristol.

Re: No Internet

Barbi — Tue, 03 Feb 2026 01:48:39 GMT

Having the same issues. Tried resetting multiple times but no connection whatsoever.

Re: No Internet

Chrisee — Tue, 03 Feb 2026 05:53:23 GMT

From the number of posts there appear to beca number of issues almost certainly caused by essential maintenace as explained here https://helpforum.sky.com/t5/Broadband/Important-Information-Scheduled-Broadband-Maintenance/td-p/5151847