topic Re: Connection has dropped in Broadband

Connection has dropped

MissingEE — Tue, 03 Feb 2026 00:45:57 GMT

Suddenly around after midnight the connection dropped and we don't have access to any WiFi. In the 2 years that I had EE broadband I never had any issues and they provided me with reliable steady broadband. I recall my mother who had sky have issues with her broadband and I thought this wouldn't be an issue since we wet for fibre broadband.

Re: Connection has dropped

SwankyOrc — Tue, 03 Feb 2026 01:31:30 GMT

Yes us too in London - just another example of shocking Sky service since the take over. No warning nothing - we need it to work until 3am.
Tests say everything is fine - complete scam.

Re: Connection has dropped

Chrisee — Tue, 03 Feb 2026 05:17:58 GMT

@MissingEE loss of connection around midnight is usually down to maintenace as explained here https://helpforum.sky.com/t5/Broadband/Important-Information-Scheduled-Broadband-Maintenance/td-p/5151847

That work affects all ISPs including EE using the section Openreach network being worked on. All broadbsnd connections without exception occasionally need maintenance.which is done overnight.