topic Re: Google pixel 10 pro in Broadband

Google pixel 10 pro

Lee8811 — Mon, 02 Feb 2026 19:39:32 GMT

Hi my Google pixel 10 pro keeps loosing connection/ forgetting the password. I have to reset WiFi, restart the phone or turn WiFi off and on again to get it working. I have contacted Google about this. They say ask sky for any possible information to help with this issue.

Re: Google pixel 10 pro

JimM1 — Mon, 02 Feb 2026 21:04:18 GMT

@Lee8811 What sky hub?

Re: Google pixel 10 pro

Lee8811 — Mon, 02 Feb 2026 21:06:22 GMT

It's a sky max hub

Model name

HOME

Re: Google pixel 10 pro

Lee8811 — Mon, 02 Feb 2026 21:07:26 GMT

Model name

HOMEHUB6

Re: Google pixel 10 pro

JimM1 — Mon, 02 Feb 2026 21:15:03 GMT

@Lee8811 See the link below, and the Advanced wireless to try setting to WPA2-PSK mode.

Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a

Re: Google pixel 10 pro

Lee8811 — Mon, 02 Feb 2026 21:29:52 GMT

Thanks for the reply. I appreciate the suggestion but unfortunately I already have it on wpa2 as I had to do that for my robot vacuum.

Re: Google pixel 10 pro

JimM1 — Mon, 02 Feb 2026 21:53:39 GMT

@Lee8811 I tried, here is what i found but NOT using a sky hub, my samsung A54 wireless wifi connection although it never dropped would go in the toilet, speed would be 17/70Mb/s and only way to get it back was wireless off then on again in the mobile, until it did it again, may be few hours, few day's but it would do it.... Left it beside the hub for a few day's it never had a problem, went back to walkabout mode and sure it dropped again, so added a wireless AP booster but trust me would swear blind it was NOT the wireless wifi strength as all looked good and only MY samsung, wifes one was fine. New AP sorted it out and has never done it again now for 6 months! Quick check just now as sync 1200Mb/s was testing earlier for another OP moved away down the street so wireless was gone, let it auto connect in my garage on 2.4Ghz band, then into the house it jumped back onto wifi6 and i have not even touched it at all, so working as expected!

Wireless wifi is just so oops at times! Try the signal strength to see if it helps and stay's connected may just give you an idea what is going on! Max is so limited to what you can do and change!

Re: Google pixel 10 pro

Chrisee — Tue, 03 Feb 2026 07:49:35 GMT

@Lee8811 on your phone I believe there is a setting in Network Preferences which allows the phone to swich automatically to using mobile data when the WiFi is slow if you disable thst the phonecshould stay connected to your Sky connection. Also check you have told the phoone to trust the Sky connection as that should allow it to connect automatically.