topic Re: Broadband ain't connecting in Broadband

Broadband ain't connecting

Kel-1978 — Wed, 28 Jan 2026 02:31:04 GMT

Orange light even after restarting the router

Daniel0210 — Wed, 28 Jan 2026 04:08:03 GMT

@Kel-1978
Any broadband issues between midnight and 7am could be essential overnight maintenance taking place which is carried out then to minimise disruption. There’s no pre-warning of this. See this pinned post at the top of the Broadband board from Sky which could be relevant any night this happens…
https://helpforum.sky.com/t5/Broadband/Important-Notice-Scheduled-Broadband-Maintenance/td-p/5151847#M1014

If you have an ONT box displaying a red light, see this further advice…
https://helpforum.sky.com/t5/Broadband-Talk/Can-t-connect-to-broadband-and-have-a-red-light-on-your-ONT/ba-p/5151861#

Hopefully it’s back up and running before 7am. If it’s not, try restarting your hub or post back in this thread and we can try to offer additional advice.

Pedroped — Mon, 02 Feb 2026 15:22:35 GMT

I cant connect my broadband to my router, green light keeps flashing?

Daniel0210 — Mon, 02 Feb 2026 15:27:49 GMT

This link explains the lights on the various hubs