https://helpforum.sky.com/t5/Broadband/Very-poor-Wifi-connections/m-p/5203657#M550042 <P>The Wifi is very bad.</P><P>My phone keeps dropping out.</P><P>I walk through a doorway 4 metres from and in sight of the hub and any phone call gets dropped.</P><P>My printer will only work if I put it near the router.</P><P>I paid extra for guarenteed connection throughout the house.</P><P>Please replace the router or provide whatever is necessary to sort this.</P><P>This has been since the start of my contract, I've only just got round to trying to sort this.</P><P>Roger.</P> Mon, 02 Feb 2026 15:20:19 GMT Unhappyuser9 2026-02-02T15:20:19Z https://helpforum.sky.com/t5/Broadband/Very-poor-Wifi-connections/m-p/5203657#M550042 <P>The Wifi is very bad.</P><P>My phone keeps dropping out.</P><P>I walk through a doorway 4 metres from and in sight of the hub and any phone call gets dropped.</P><P>My printer will only work if I put it near the router.</P><P>I paid extra for guarenteed connection throughout the house.</P><P>Please replace the router or provide whatever is necessary to sort this.</P><P>This has been since the start of my contract, I've only just got round to trying to sort this.</P><P>Roger.</P> Mon, 02 Feb 2026 15:20:19 GMT https://helpforum.sky.com/t5/Broadband/Very-poor-Wifi-connections/m-p/5203657#M550042 Unhappyuser9 2026-02-02T15:20:19Z https://helpforum.sky.com/t5/Broadband/Very-poor-Wifi-connections/m-p/5203675#M550049 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4606595">@Unhappyuser9</a>&nbsp;The Forum is not sky Customer Service, you would be best to call them direct, just dial 150 on your landline phone to connect to them!</P> Mon, 02 Feb 2026 15:44:13 GMT https://helpforum.sky.com/t5/Broadband/Very-poor-Wifi-connections/m-p/5203675#M550049 JimM1 2026-02-02T15:44:13Z