https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203350#M549971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2153777">@QERIFTA+19454368</a>&nbsp;So next is what sky Hub do you have connected, as loosing the wireless wifi signal is real strange, have never seen that at all but you are not the first to post that effect recently? The other post had the Hub stopped broadcasting the sky SSID name or was suspected to be doing that!</P><P>&nbsp;</P><P>From your answer what determines for you that the Broadband is ok, ie you have some Ethernet connected devices all working fine, or some wifi devices are still working and others are not, just trying to pin it all down as to what may/may not be happening,</P><P>you also can get the full wifi bars with an ! exclamation mark shown, ie wifi is up but NOT connected to the Internet!</P> Mon, 02 Feb 2026 10:07:53 GMT JimM1 2026-02-02T10:07:53Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203299#M549962 <P>For some days the wi fi has been dropping in and out&nbsp;</P> Mon, 02 Feb 2026 08:37:18 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203299#M549962 QERIFTA+19454368 2026-02-02T08:37:18Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203324#M549964 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2153777">@QERIFTA+19454368</a>&nbsp;Wifi only being lost and the Broadband connection is fine, or is it everything that is gone with NO internet connection?</P><P>&nbsp;</P><P>WiFi and Broadband Internet are not the same!</P><P>&nbsp;</P><P>This link below provides information about the coloured lights on the various hubs that can help to see what is going on! If the system is also Full Fibre then the lights on the OR/CF ONT also require to be looked at!<BR /><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">https://www.sky.com/help/articles/hub-lights-explained-start</A></P> Mon, 02 Feb 2026 09:36:17 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203324#M549964 JimM1 2026-02-02T09:36:17Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203334#M549968 <P>Broadband seems ok - only wifi.</P> Mon, 02 Feb 2026 09:51:02 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203334#M549968 QERIFTA+19454368 2026-02-02T09:51:02Z https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203350#M549971 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2153777">@QERIFTA+19454368</a>&nbsp;So next is what sky Hub do you have connected, as loosing the wireless wifi signal is real strange, have never seen that at all but you are not the first to post that effect recently? The other post had the Hub stopped broadcasting the sky SSID name or was suspected to be doing that!</P><P>&nbsp;</P><P>From your answer what determines for you that the Broadband is ok, ie you have some Ethernet connected devices all working fine, or some wifi devices are still working and others are not, just trying to pin it all down as to what may/may not be happening,</P><P>you also can get the full wifi bars with an ! exclamation mark shown, ie wifi is up but NOT connected to the Internet!</P> Mon, 02 Feb 2026 10:07:53 GMT https://helpforum.sky.com/t5/Broadband/Wifi-dropping-in-and-out/m-p/5203350#M549971 JimM1 2026-02-02T10:07:53Z