https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5202835#M549836 Hi. Our WiFi is absolutely awful lately. All of us are finding the WiFi dropping in and out on our phones. My baby monitor loses connection through the night so I can hear my baby cry. Our TV stops working because there is no connection even when we have ran checks and it states everything is fine. Sun, 01 Feb 2026 12:58:59 GMT Saralbz 2026-02-01T12:58:59Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5202835#M549836 Hi. Our WiFi is absolutely awful lately. All of us are finding the WiFi dropping in and out on our phones. My baby monitor loses connection through the night so I can hear my baby cry. Our TV stops working because there is no connection even when we have ran checks and it states everything is fine. Sun, 01 Feb 2026 12:58:59 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5202835#M549836 Saralbz 2026-02-01T12:58:59Z https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5202841#M549839 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4500896">@Saralbz</a>&nbsp;</P> <P>Was it this line test that you ran:</P> <P><A href="https://www.sky.com/help/articles/broadband-diagnostic-start" target="_blank">https://www.sky.com/help/articles/broadband-diagnostic-start</A></P> <P><BR />You can also run the test via the MySky app on a mobile data connection.</P> <P><BR />After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.</P> Sun, 01 Feb 2026 13:06:51 GMT https://helpforum.sky.com/t5/Broadband/WiFi-not-connecting/m-p/5202841#M549839 caesarome 2026-02-01T13:06:51Z