https://helpforum.sky.com/t5/Broadband/Openreach-line-incorrectly-installed/m-p/5202607#M549766 <P>Hi, I was due to have my broadband connected Friday but the Openreach box was installed in the incorrect place so the sky engineer was unable to install.<BR /><BR /></P><P>Does anyone know the turnaround on Openreach revisiting?<BR /><BR /></P><P>I've not had any updates from sky as yet so would a call on Monday be advisable to also log the issue as I thought the engineer would forward all the information.<BR /><BR /></P><P>Thanks&nbsp;</P> Sun, 01 Feb 2026 09:13:27 GMT Corki81 2026-02-01T09:13:27Z https://helpforum.sky.com/t5/Broadband/Openreach-line-incorrectly-installed/m-p/5202607#M549766 <P>Hi, I was due to have my broadband connected Friday but the Openreach box was installed in the incorrect place so the sky engineer was unable to install.<BR /><BR /></P><P>Does anyone know the turnaround on Openreach revisiting?<BR /><BR /></P><P>I've not had any updates from sky as yet so would a call on Monday be advisable to also log the issue as I thought the engineer would forward all the information.<BR /><BR /></P><P>Thanks&nbsp;</P> Sun, 01 Feb 2026 09:13:27 GMT https://helpforum.sky.com/t5/Broadband/Openreach-line-incorrectly-installed/m-p/5202607#M549766 Corki81 2026-02-01T09:13:27Z https://helpforum.sky.com/t5/Broadband/Openreach-line-incorrectly-installed/m-p/5202648#M549783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4604059">@Corki81</a>&nbsp;deginitely call Sky who should have been informed but whether Openreach have given a date to move the CSP box or indeed whether that can in fact be done - there are limtations on postitioning. Although the Sky engineer should have told you if the move was impossible.</P> Sun, 01 Feb 2026 09:55:29 GMT https://helpforum.sky.com/t5/Broadband/Openreach-line-incorrectly-installed/m-p/5202648#M549783 Chrisee 2026-02-01T09:55:29Z