https://helpforum.sky.com/t5/Broadband/My-ring-doorbell-doesn-t-work/m-p/5202540#M549734 <P>Since I transferred from Virgin to sky my ring doorbell will not connect to the Internet or keeps dropping out.</P> Sat, 31 Jan 2026 22:38:51 GMT AngelineC 2026-01-31T22:38:51Z https://helpforum.sky.com/t5/Broadband/My-ring-doorbell-doesn-t-work/m-p/5202540#M549734 <P>Since I transferred from Virgin to sky my ring doorbell will not connect to the Internet or keeps dropping out.</P> Sat, 31 Jan 2026 22:38:51 GMT https://helpforum.sky.com/t5/Broadband/My-ring-doorbell-doesn-t-work/m-p/5202540#M549734 AngelineC 2026-01-31T22:38:51Z https://helpforum.sky.com/t5/Broadband/My-ring-doorbell-doesn-t-work/m-p/5202547#M549736 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4605378">@AngelineC</a>&nbsp;Suspect that you have a poor wifi signal to the ring doorbell, have a look on the doorbell app, device health then signal strength will display RSSI-?? the two numbers in the high 60's then poor signal!</P><P>&nbsp;</P><P>Running RSSI-46 on mine, but do have a dedicated AP at the doorbell location taking care off the wireless wifi signal at that area!</P><P>&nbsp;</P><P><A href="https://ring.com/gb/en/support/articles/92bd2/Understanding-wifi-recommendations-for-Ring-devices?pubDate=20250531" target="_blank">Understanding wifi recommendations for Ring devices</A></P> Sat, 31 Jan 2026 23:28:40 GMT https://helpforum.sky.com/t5/Broadband/My-ring-doorbell-doesn-t-work/m-p/5202547#M549736 JimM1 2026-01-31T23:28:40Z